About Warranties & Returns...


FOSS offers a wide range of products from a range of differing suppliers. This means that our warranty can vary from product to product.

For bigger products you will find that details of warranty may be listed in the item description or in a linked page shown within the description. If you are for any reason unable to find these details, please feel free to contact us for more information.

Warranties range from 1 year on all Hart Sports products to 10 years on our Jumpflex trampoline frames, with a range in between. For General purchase however, FOSS will always replace items that are faulty or damaged in transit. For any warranty issues please contact us direct and include a picture of the damaged area on the item if applicable.

Change of mind returns

FOSS is a family business and therefore does not have the resources to fund “change of mind” returns.
If you do purchase an item that you realise upon receipt is not suitable for your needs you can at our discretion return the item at your own cost, for a credit to the amount of the product’s original purchase price ( excluding freight/postage costs )

Please contact us prior to ANY returns. We will be glad to help you. :)